This mixed methods case study examined how a student success program at a private four-year college in the eastern region of the United States may enhance student success and students' associated feelings of a sense of belonging. Results and findings add to the overall student success literature and may benefit other institutions in higher education through viewing sense of belonging as a gateway to retaining students. The researcher used an explanatory sequential mixed method design that involved collecting quantitative data first through a University Belonging Questionnaire (UBQ) and then explaining the quantitative results through in-depth qualitative data acquired through zoom interviews. Participants included a sample of 10 students in the student success program and a sample of five coaches in the program, where five students were advisees of the five coaches interviewed. Three themes emerged from the data analysis: communication, individual relationships, and connections. These themes related to instilling feelings of a sense of belonging. [The dissertation citations contained here are published with the permission of ProQuest LLC. Further reproduction is prohibited without permission. Copies of dissertations may be obtained by Telephone (800) 1-800-521-0600. Web page: http://www.proquest.com/en-US/products/dissertations/individuals.shtml.]