Research shows that the ascendency of managerialism in the higher education sector and its fundamental contradictions with the professional values has placed misaligning identity claims upon academics. However, the identity tension that arises from the misfit between the professional ethos and the organisations' market-driven requirements, and the…

Occupational stress has increased in higher education academic staff over several decades, and this has been particularly acute in Australia and New Zealand. This scoping review sought to understand the causes and impacts of occupational stress among Australian and New Zealand academics. Eight EBSCO databases were searched for key terms: academic…

In this paper, the public dimension of universities in Chile is examined. Interviews were held with academics at both public and private well-established universities and new private universities. The analysis shows a consensus regarding the production of certain public goods such as knowledge, wider access and the promotion of a public sphere. It…

Increased marketisation and competition has renewed interest in how universities can partner, or co-create, with students. To address this, and further conceptualise a model of co-creation across inputs, processes, and outcomes, this article summarises the findings from 10 different case studies of student-staff co-creation (e.g., co-producers of…

This article examines domestic marketing in the Australian higher education sector, specifically, the marketing investment patterns of universities and their levels of student growth as a return on marketing investment. Marketing expenditure by universities has risen 23 per cent in the five years to 2013, with several institutions allocating in…

For the last couple of years, Turkey has been experiencing difficult times resulting from the recent domestic coup attempt, refugee crisis and terrorist attacks from neighbouring countries, and the following political conflicts around these issues with the United States and Europe. This article investigates challenges and strategies of higher…

We begin this paper by outlining the "classical" debate on the idea of a university. We then proceed to show how this intellectual ideal has been compromised by successive processes of reform privileging paradigms of managerialism and commodification at the expense of intellectualism in shaping and defining UK higher education, with…

Australia's higher education policy settings have signalled a shift towards marketisation. As a consequence, Australian universities have become increasingly competitive, and as they seek to compete for students in higher education markets, they begin to resemble commercial organisations. This article examines the challenges confronting the…

This paper uses a framework analysis to explore the opinions a cohort of Australian academic staff hold towards professional staff. Five indicative themes were identified from the extant literature on university professional staff: the professional other; managerialism; an expensive bureaucracy; complementary agendas; and the third space and…

Current changes to policy around higher education in the United Kingdom are leading to an increasingly marketised system. As funding is transferred from the United Kingdom government to the individual student, universities will be required to pay more attention to marketing. This paper draws on the literature relating to marketing of services to…

Managerial changes to Australian universities have had considerable impact on employees. In this article, we consider some of these changes and apply a theory known as the democratic deficit to them. This theory was developed from the democratic critique of managerialism, as it has been applied in the public sector in countries with…

This paper explores perceptions of the UK's Research Excellence Framework (REF) and its implications for individuals, institutions and wider academia through an analysis of media coverage of the REF over a 2-year period. In recent years, the importance attached to the REF has become an increasing focus of concern for academics and other…

Through an exploratory case study of four Australian universities this article finds that foreign market entry strategies are shaped by prestige-seeking motivations and a culture of risk aversion. From the market selection, entry mode and higher education literature, a conceptual model, embedded with four propositions, is presented. The model sees…

Much emphasis is currently placed on the impact of marketisation on higher education and the damage it has caused to forms of academic and student identity. Evident is a concern that much of value in these identities has been lost amidst the pressure of audit, performance indicators and consumerism. This paper explores the changes to these…

Across many developed economies, policy foregrounds the role of innovation in stimulating economic recovery and underpinning growth. Higher education is expected to contribute significantly to the innovation agenda. This paper examines one example of innovation in the UK higher education context, namely the creation of a spinout company, and…