Examines research from several fields and evaluates techniques for managing discomfort when making presentations. (Written for business communication teachers and presentation-skills trainers in business.) (PD)

A study investigated the relationship between students' communication apprehension levels and their attitudes toward the use of video recording in a basic speech course. A communication apprehension measure and a questionnaire on perceptions of videotape use in class were completed by 230 undergraduate basic speech students. The findings…

Reveals that reticence does not necessarily impede group process; however, reticent individuals are seen as less effective participants and they are less likely to emerge as group leaders. Reviews research on reticence in group interaction and provides suggestions to instructors of small group courses on how to help reticent students participate.…

Intended to assist educators at all levels to teach students who are quiet, the first part of this book (The Quiet Ones: Why Are They So Quiet?) presents a summary of current theory and research concerning quiet children and their low willingness to communicate. The second part of the book (Working with Quiet Children) includes specific…

Noting that communication apprehension (CA) is a pattern of anxiety that can profoundly affect oral communication, social skills, and self-esteem, this digest examines some causes and consequences of CA and ways in which it can be diminished. Following an introduction, the digest defines CA and some of its characteristics. Next, the digest looks…

Prepared as part of a series applying recent research in oral and written communication instruction to classroom practice, this booklet reviews research and presents suggestions designed to improve the classroom communication climate. The first section of the booklet describes the process of building a supportive environment to reflect a range of…