Considers the role functions and general competencies of communication trainers. Focuses on the way trainers execute two principal tasks: 1) selecting topics, teaching, and evaluating communication seminars; and 2) diagnosing and managing communication problems which occur within the organization. (JMF)

Three studies were conducted to ascertain the relationship between predisposition for group work climate and the types of procedural messages that group members employ. In the studies, expectations about group work procedures fell into two categories: high procedural order (HPO) and low procedural order (LPO). Each category consisted of four…

Questionnaires were sent to communication trainers in diverse businesses and organizations to discern how they perform their teaching and consulting functions. Survey results were obtained from 57 respondents (28% response rate) for the following areas: topics dealt with in seminars, workshops, and courses on communication; primary sources for…

During the past 15 years, most studies dealing with communication and conflict in organizational settings have used a bargaining context while integrating assumptions from game theory, information processing, developmental approaches, and systems theory into their research designs. These studies also reflect four communication topic areas,…