It is proposed that because (1) adult learners of English as a Second Language face great challenges in communicating with native English speakers; and (2) native English-speakers can learn strategies to compensate for some of these difficulties, there is a need for instruction in these strategies and skills for Americans in international…

The School Personnel Utilization Project developed a series of modules to assist personnel in building the necessary skills for the development of organizational change strategies and collaborative, collegial educational problem solving capabilities. This specific module focuses on approaches to the enhancement of communication patterns within…

This learning activity package is designed to help apprentices understand some of the different ways in which words can be used to mean different things, depending on where and when one uses the words. It provides examples of words and phrases that are used in the workplace in ways different from the way they are used in regular conversation. Five…

This two-part learning module provides text and accompanying exercises to assist instructors in employing effective listening and communication techniques in response to students' programs and concerns. Part I describes the communication process between sender and receiver and discusses the process of active listening by which the instructor…

The intent of this field tested instructional package is to acquaint the student with the elements of communications and how they function in the production of goods and services. Defining behavioral objectives, the course description includes a media guide, suggested classroom activities, and sample student evaluation forms, as well as the basic…

The intent of this field tested instructional package is to acquaint the student with the interdependence of society and industry as related to the area of communications. Defining behavioral objectives, the course description includes a media guide, suggested classroom activities, and sample student evaluation forms, as well as the basic…

This guide is intended for staff development instructors responsible for inservice education on the topic of fostering humane care for dying persons in long-term care. The introduction discusses the guide's development based on input from administrators, staff, and families of residents in long-term care facilities and focus group interviews in…

Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…