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Bishop, Walton B. – 1987
When people say that what they hear is "over their heads," they are describing a severe information-based complexity (I-BC) problem. They cannot understand what is said because some of the information needed is missing, contaminated, and/or costly to obtain. Students often face these I-BC problems, and teachers often exacerbate them. Yet…
Descriptors: Communication Research, Communication Skills, Difficulty Level, Feedback
