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Golen, Steven – Journal of Business Communication, 1990
Conducts a factor analysis to determine listening barriers perceived as most frequently affecting the listening effectiveness among business college students. Finds the presence of six listening barriers, with the barrier "listen primarily for details or facts" as the most frequently encountered barrier perceived by students. (MM)
Descriptors: Business Education, College Students, Communication Problems, Communication Research
Pearson, Judy C. – 1980
A study was undertaken to determine the relationship between assertiveness and communication apprehension by examining common factors that exist between the items on the Rathus Assertiveness Schedule and the Personal Report of Communication Apprehension. The two instruments were administered to students at a large midwestern university. Responses…
Descriptors: Adults, Assertiveness, Communication Apprehension, Communication Problems