Communication-across-the-curriculum (CXC) programs provide assistance to other disciplines on the teaching and learning of communication--meeting an increasingly important need for students not only to be content specialists, but also coherent communicators. Research emerging from this initiative details programmatic challenges and emphases, but…

A study examined upward-communication practices (from lower levels to higher levels in an organization) in American industry. Seventy-five large top-ranked companies responded to a survey concerning their upward-communication programs, for a response rate of 39%. Forty of the completed surveys included materials describing their…

To describe the conflict management training practices in 10 large American organizations, a study gathered descriptive data through interviews with organizational personnel responsible for training and development, a review of written materials where available, and observations of the delivery of conflict management training programs. The…

Explores the rationale for the creation of the rumor control center and identifies the few valuable models found in the literature. Examines the usefulness of the center as an additional channel of communication and considers the desirability of using such a mechanism. Suggests an approach to teaching rumor control. (JMF)