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Clinard, Helen – Training and Development Journal, 1979
Stating that the trainer's ultimate goal is to help trainees make beneficial behavior changes on the job, the author presents models for trainers to use in teaching communication-skill formulas. She discusses three areas necessary for the successful application of communication skills: knowledge, practice, and valuing. (MF)
Descriptors: Behavior Change, Communication Skills, Feedback, Inplant Programs
Merman, Stephen Kent – Training and Development Journal, 1979
Discusses the advising and counseling process in terms of its growing importance to training in organizations, its successes and failures, the state of the art, and finally how one can develop the skill. (CSS)
Descriptors: Communication Skills, Conflict Resolution, Counseling, Guidance
Thomas, Joe; Sireno, Peter J. – Training and Development Journal, 1980
By assessing the competencies needed by a particular firm, an instructional package can be developed which will satisfy the training needs of the organization. Communication, control, and leadership competencies should be identified. Training programs should be designed for specific industries, since not all industries attach equal importance to…
Descriptors: Communication Skills, Competence, Decision Making Skills, Instructional Development
