Two-way communication was, as predicted, more accurate, more satisfying, and more time consuming than was one-way communication, but significant transfer occurred in the reversed condition. (Author)

Presents a model of social confrontation (communication episodes initiated when one participant signals that the other's behavior violates a rule or expectation for appropriate conduct). Describes issues arising during social confrontation. Concludes that negotiating expectations or relational rules within a problematic situation is the crux of…

Examines the legitimacy of the use of personality traits as antecedent variables in the explanation of communicative behaviors. Focuses on the conceptual and empirical justification for one assumption of the trait approach: cross-situational consistency. This assumption was not supported for the traits of reticence or predisposition toward verbal…

Presents results from two studies of how lower-back-pain patients communicate to health care providers. Suggests specific directions for future research. (MS)

THE PRESENT STUDY INVESTIGATES THE EFFECTS OF INTERVIEWER WARMTH ON INTERVIEWEE VERBAL BEHAVIOR, AND REPLICATES EARLIER FINDINGS ABOUT THE EFFECTS OF INTERVIEWER SPECIFICITY. IN ADDITION TO FIVE VERBAL BEHAVIOR VARIABLES USED IN PREVIOUS STUDIES, THREE ADDITIONAL SCALES, NONRESISTIVENESS, RESISTIVENESS, AND SUPERFICIALITY, WERE DEVELOPED TO ASSESS…

An exploratory study was conducted to define and differentiate interruptions structurally and tactically. The participants were 60 college students assigned to female-female, female-male, and male-male conversational dyads. The dyadic conversations were recorded for 14 minutes, during a period of "getting to know each other" and during a…

Researchers have offered a number of explanations for why people occasionally or frequently feel shy in social situations, focusing on behavioral, psychological, or somatic causes. However, each theory encompasses a problem with communication skills. A study examined the communication implications of shyness as reported in definitions by both…

The purpose of this study was to investigate nonverbal facial, body, and paralanguage cues to deception in children. A sample of 31 Hispanic and Black second and third grade students were videotaped while playing a color identification that required six honest and six deceptive verbal responses to a randomized stimulus presentation. Frame-by-frame…

Discusses a study designed to specify the interpersonal communication related determinants of anomia within a close friendship context. (MH)

Reframing, (redirecting or changing the perceptual experience of a situation by placing it in another frame that fits the facts equally well or better) is a relatively unique approach to interpersonal problem solving. A study was conducted to determine whether reframing could be taught as a self-help interpersonal problem-solving skill and to…

Five components of communication competence have been derived from research: affiliation/support, empathy, behavioral flexibility, social relaxation, and interaction management. This paper describes these dimensions of communication competence; it then reports on a study in which two college females judged by their peers to be effective…

Reviews aspects of the educational environment that impact on apprehensive students; examines the influence of task structure on student performance; and suggests ways structure can be used effectively to enhance communication competence among students at various need levels, specifically those with high or low communication apprehension. (JD)

Indicates that communication skills of neglected children are, in general, only slightly less advanced than those of accepted children, whereas children rejected by their peers are usually deficient with respect to several communication skills. Claims to be the first investigation to examine the influence of comforting skill on peer acceptance.…

Based on multidisciplinary research findings, this report proposes an information processing model of employees' response to highly stressful information environments arising during organizational crises. The introduction stresses the importance of management's handling crisis communication with employees skillfully. The second section points out…