A study examined the oral language skills needed in a second language to communicate effectively with native speakers. The first part of the study is an analysis of the concept of oral intercultural communication proficiency, particularly as an objective of language instruction. The second part of the study consisted of a survey of native speakers…

Developed during a project designed to provide a continuous, competency-based line of vocational training in business and office education programs at the secondary and postsecondary levels, this package consists of an instructor's guide and learning module for a course on Business English. Various aspects of implementing and articulating…