Descriptor
| Communication Skills | 2 |
| Program Descriptions | 2 |
| Telephone Usage Instruction | 2 |
| Business Communication | 1 |
| Deafness | 1 |
| Electromechanical Aids | 1 |
| Guidelines | 1 |
| Hearing Impairments | 1 |
| Office Occupations Education | 1 |
| Partial Hearing | 1 |
| Secondary Education | 1 |
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Peer reviewedCastle, Diane L. – Volta Review, 1977
The National Technical Institute for the Deaf is training post secondary deaf students with different communication skills to use the standard telephone and teleprinter equipment. (Author)
Descriptors: Communication Skills, Deafness, Electromechanical Aids, Hearing Impairments
Peer reviewedHoward, Doris; Hennington, Jo Ann – Business Education Forum, 1978
The author describes a special telephone training program at Arcadia High School, Phoenix, Arizona, to give office education students instruction in proper telephone techniques. The self-paced units include voice evaluation, telephone usage, telephone directory usage, telephone spelling, and recording telephone messages. (MF)
Descriptors: Business Communication, Communication Skills, Guidelines, Office Occupations Education
