The rapid technological advancement that U.S. society is experiencing has increased the likelihood that workers will have to be trained and retrained throughout their working lives to meet continually changing job requirements. This situation has challenged instructors of technical communication who are faced with the overlap of traditional…

The author explains how one company managed a shutdown while avoiding difficult problems. He describes a five-action plan that focused on all the following areas: severance and benefits, communication, training and development, job opportunities, and retirement planning. This plan is then evaluated and recommendations to improve the plan are…

Traumatically head-injured individuals who reach the higher stages of recovery typically exhibit cognitive communication disorders. Patient management requires, among other considerations, a focus on functional communication competency, an ecologic-systematic perspective, and use of compensatory techniques. A case study applies this management…

Presents viewpoints of five persons actively engaged in academic libraries or library schools on new skills that may be desirable for reference librarians in the future. Topics discussed include reference skills; communication skills; management skills; literacy in computer technology; specialization; implications of the information age;…

A study explored questions on changing skill requirements of small firms in the services sector that are internationalizing their activities. These seven European Union (EU) member states were involved: Greece, Spain, Italy, Ireland, Austria, the Netherlands, and the United Kingdom. The services sector accounted for a significant part of the EU…