In face-to-face conversation, it's easy to react with shock and moralism to the incivility enabled by social media, easy to lament that we live in an era when communication has gone wrong. The digital era, however has also reinvigorated voice--both written and spoken--in other, less toxic, ways. We've seen a resurgence in oral composition (think:…

Differences and similarities between oral and written communication as applied to writing instruction are discussed with examples of divergent oral and written styles among speakers of nonstandard dialects, code switching between speech and writing, convergence and divergence in the development of writing skills, and the role of talking in writing…

Based on the National Communication Skills Modules taught at the TAFE (Technical and Further Education) level in Australia, this book is designed to enhance written and oral business communication skills. It covers interpersonal skills, teamwork, and presentation skills in six chapters on the following topics: workplace communication, writing…