COVID-19 led to the closing of all Oklahoma schools in March of 2020, and the situation put public school superintendents in the position of having to communicate with constituents in the middle of an unforeseen crisis. The communication strategies superintendents use in times of crisis are crucial to student and staff safety, as well as…

Using a quantitative, non-experimental design, this study analyzed the relationships between the degree of virtuality (i.e., for virtual, hybrid, and colocated employees), tools and techniques of leader communication, and employee perceptions of leadership effectiveness among full-time, currently employed faculty at an American university's campus…

This dissertation is a qualitative study investigating changes in compensatory strategies over time. More specifically, this study analyzed post hoc data spanning the course of 10 years. To address such a complex phenomenon as compensatory strategies, it was necessary to choose appropriate methodologies in driving the data analysis. These methods,…

This research study examined the impact and use of social media for higher education administrators. Social media has changed how, when and who we communicate with across the globe. It has given educators the ability to communicate across geography, cultures, and languages creating an interconnected community. Higher education institutions (HEI)…

Rooted in relational philosophies, restorative practices (RP) in schools are initiatives that seek to provide alternatives to exclusionary discipline. Restorative conferences (RC), in particular, aim to repair harm and reintegrate youth following a conflict. Despite abundant theorizing about conference benefits and hypothesized mechanisms of…

The purpose of the research was to understand how alumni executives make decisions and formulate communication strategies during university leadership change. The research was based on the trends found by the American Council on Education that the tenure of the college president has been on the decline since 2006 and is currently 5.9 years.…

Advancement teams have a pivotal role in bridging the ever-widening gap in funding for higher education institutions. As this gap continues to expand, these teams have emerged as increasingly prominent players to raise philanthropic support. This research study is aimed at enhancing the effectiveness of their engagement strategies and gaining a…

The purpose of this study was to explore the applicability of the Enneagram's typology as a tool for Christian higher education leaders to better understand themselves and their internal publics and communicate with them, leading to more effective preparation and planning at the pre-crisis stage of organizational crisis management. Using a case…

The use of Mixed Methods (MM) in evaluation has increasingly become a valuable asset in evaluators' methodological toolbox. Despite prolific research on various aspects of mixed methods, from typologies to ontological debates, there remains a dearth of empirically derived evidence on effectively communicating MM findings. This lack of empirical…

To increase student completion, community college leaders have focused on the implementation and sustainability of organizational change efforts, particularly guided pathways, since 2015. Although researchers have studied many different change efforts and types of change in higher education, the focus of this research was on describing guided…

Higher education in the United States is threatened by the continued decrease in state and federal funding, increasing competition for the ever-decreasing funds. The need to understand and articulate institutional value is critical so institutions can communicate their worth as a means of ensuring viability. There currently exists an unclear…

Higher education institutions in the United States face an urgent need to use evidence of their students' outcomes to inform improvements and increase educational attainment. Data about student outcomes are abundant and professionals who interpret and report the data are commonplace today. Yet, the higher education landscape continues to be…

In this research study, 14 faculty from 13 community colleges were interviewed about their experiences working within the guided pathways framework. They described how processes and procedures at their colleges were modified in significant ways after adopting guided pathways. Viewed through the lens of institutional logics, data suggested that…

The purpose of this qualitative, descriptive study is to understand how elementary and secondary school site administrators describe the influence of digital technology as a tool to distribute knowledge and encourage family-school communication in one school district in the Southwest United States. Epstein's (2007) theory of overlapping spheres of…

The purpose of this qualitative phenomenological study was to explore how mid-career elementary school principals in the suburbs of Philadelphia experience their interactions with parents who participate in social networking as a form of school engagement. Analysis of the accounts of the lived experiences of 11 elementary school principals…