To create genuine feedback channels for their work, school leaders have to develop attitudes and structures to encourage conversation. School leaders benefit from feedback--but they are often the last to receive it. Educational consultant Jenn David-Lang argues that opening these channels for communication starts with developing the necessary…

By deepening students' discussion skills, schools can play a key role in bridging communication divides in our society. As the nation has become increasingly politically polarized, how can educators teach constructive dialogue in the classroom? The authors--education experts and researchers--offer seven strategies for helping students engage in…

A new study reveals four responses school leaders typically take toward conflict among students--but one rises above the rest for success. Research shows that community-driven responses to acts of intolerance can reenforce a school culture of inclusivity. Researchers John Rogers and Joseph Kahne present case studies from schools across the country…

Difficult conversations--we've all experienced them, both in and out of school. Instead of procrastinating, or sidestepping them, or, worse, botching them up entirely, we can thoughtfully and effectively address conflict when the stakes and tensions are high. The author, a school counselor and practicing marriage and family therapist, lays out 10…

The author, a consultant on school equity, describes a common situation: teachers try to discuss the issue of inequitable outcomes for students of color, and all of a sudden, the conversation stalls. Such discussions are not the norm for educators. They often shut down or disengage emotionally because of various fears. When schools realize that…

Students whose parents receive regular and personalized messages with actionable information from teachers are more likely to succeed in school. But effective data-sharing programs require more than simply sending data home. They also encourage educators and families to make connections with each other, sharing observations about how a child…

Most district and school leaders understand that recruiting group members who have differing backgrounds, perspectives, talents, and personalities makes for good decision-making. Unfortunately, simply assembling a variety of top-notch individuals does not necessarily mean their talents and perspectives will be fully considered. Beth Strathman…

Drawing on her experiences as a school leader addressing groups of (sometimes skeptical) teachers, colleagues, and parents, Grove describes how she used storytelling to engage, inspire, and convince listeners. She gives examples of five things telling well-chosen anecdotes will help you do when communicating with educators and families: (1)…

Both speaking and listening are essential to effective communication. Unfortunately, meaningful two-way exchanges are largely absent from conversations about improving professional practice. Instead, many teachers say that they feel the observation and evaluation process is something that is done "to" them--at the post-observation…

Some items on the school administrators' to-do list have changed over the years, but there's still one constant at the top of the list--communication. School administrators who are strong communicators tend to earn the trust of their school communities and enjoy more positive feedback from their stakeholders. The advent of technological…

Kenneth Trump, a school safety expert who consults with districts on how to respond to school safety crises, explains how the new prevalence of threats of violence being delivered over digital and social media creates for administrators a "communication crisis" that unfolds alongside the real or perceived crisis of school safety being…

"I was planning on doing a lot of work today during your presentation, but I couldn't get anything done. I just had to pay attention!" The author received this unexpected feedback from a teacher at the end of a presentation he gave, and although he considered it a compliment, it made him reflect on the dire state of presentations in…

The authors, principals at a high-poverty school in Nashville, Tennessee, find that key actions to building a strong school culture and morale are communicating clearly, recognizing everyone's contributions, and giving students and parents many ways to become involved at school. They portray a specific process that Hunters Lane High School has…

Sometimes, education leaders are so intent on getting their message out that they neglect the other side of the equation--listening. In this article, Jean Johnson of Public Agenda describes the conditions that make "messaging" a perilous undertaking today. "These are skeptical times," she explains, in which Americans are…

Teachers have a lot of frustrating things to deal with in school--obdurate administrators, inane work rules, and ham-fisted policies, to name a few. Instead of speaking up for change, many teachers have just come to accept all the dysfunction and take refuge in their classrooms. But teachers have it in their power to bust out of that classroom…