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Griffiths, Paul; Arenas, Teresita – Electronic Journal of e-Learning, 2014
This study re-visits an organisation that defined its knowledge-management strategy in 2008-9 applying an established strategy-intellectual capital alignment framework. It addresses questions "How has knowledge management evolved at ENTEL, and what lessons can be learnt? Does the strategy-knowledge management alignment framework applied at…
Descriptors: Knowledge Management, Web 2.0 Technologies, Alignment (Education), Models