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Filstad, Cathrine – Learning Organization, 2014
Purpose: The purpose of the study is to investigate the characteristics and interrelations between informal communities of practice and formal networks of practice and its consequences for learning and new knowledge at work. Design/methodology/approach: A case study was conducted in a Norwegian bank using qualitative explorative studies and…
Descriptors: Communities of Practice, Organizational Learning, Networks, Social Networks
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van Winkelen, Christine – Learning Organization, 2016
Purpose: This paper aims to explore the use of developmental evaluation methods with community of practice programmes experiencing change or transition to better understand how to target support resources. Design/methodology/approach: The practical use of a number of developmental evaluation methods was explored in three organizations over a…
Descriptors: Foreign Countries, Evaluation Methods, Communities of Practice, Educational Change
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Pastoors, Katja – Learning Organization, 2007
Purpose: This paper aims to explore consultants' experiences of communities of practice (CoPs) in one of the world's largest information technology companies against organisational strategies. The research focus concerns experiences of formal top-down and underground CoPs. Design/methodology/approach: The paper is an exploratory case study.…
Descriptors: Consultants, Experience, Communities of Practice, Knowledge Management
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Garavan, Thomas N.; Carbery, Ronan; Murphy, Eamonn – Learning Organization, 2007
Purpose: The purpose of this article is to explore strategies used by communities of practice (CoPs) managers when managing intentionally created CoPs. Design/methodology/approach: Four intentionally created CoPs in Ireland are explored, using a qualitative research design with data from observation, interviews and analysis of documents. Findings:…
Descriptors: Communities of Practice, Knowledge Management, Administrator Role, Administration
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Jakubik, Maria – Learning Organization, 2008
Purpose: How people learn and create knowledge together through interactions in communities of practice (CoPs) is not fully understood. The purpose of this paper is to create and apply a model that could increase participants' consciousness about knowledge creation processes. Design/methodology/approach: This four-month qualitative research was…
Descriptors: Knowledge Management, Action Research, Social Environment, Communities of Practice
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Cartelli, Antonio – Learning Organization, 2007
Purpose: The purpose of this paper is to provide an analysis and review of the sociotechnical approach as a result of analysis of experiences with the introduction of ICT in higher education. Design/methodology/approach: The experiences of the author with the creation of special web sites in palaeography are analysed paying special attention to…
Descriptors: Knowledge Management, Information Technology, Higher Education, Communities of Practice
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Raz, Aviad E. – Learning Organization, 2007
Purpose: The purpose of this paper is to describe and analyse the formation of CoPs (communities of practice) in three call centres of cellular communication operating companies in Israel. Design/methodology/approach: This study is based on a qualitative methodology including observations, interviews and textual analysis. Findings: In all three…
Descriptors: Communities of Practice, Knowledge Management, Telecommunications, Service Occupations
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Allee, Verna; Taug, Jan – Learning Organization, 2006
Purpose: The purpose of this paper is to review a systemic organizational change initiative for improving collaboration, innovation and value creation at a global telecom. Design/methodology/approach: Based on a comprehensive internal assessment Telenor identified core issues and challenges in supporting collaboration after several years of…
Descriptors: Foreign Countries, Program Implementation, Organizational Change, Systems Approach
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Pemberton, Jon; Mavin, Sharon; Stalker, Brenda – Learning Organization, 2007
Purpose: This paper seeks to surface less positive aspects of communities of practice (CoPs), regardless of emergent or organisationally managed, grounded in political-power interactions. Examples are provided from the authors' experiences of a research-based CoP within UK higher education. Design/methodology/approach: The paper is primarily…
Descriptors: Foreign Countries, Political Issues, Politics of Education, Researchers