This report addresses strategies and action plans for Palm Beach Community College (PBCC) (Florida) between 1999-2004. As part of a commitment to achieve specific, measurable end results, the college has set various objectives, including: (1) develop, implement and institutionalize a mission driven strategic budget for the 1999-2000 fiscal year;…

Describes the system used by Prince George's Community College to develop a set of criteria for an effective approach to student retention and an action agenda for the development of retention strategies. Provides six criteria (e.g., retention should be student- rather than institution-centered) and outlines the six phases of the action agenda.…

The accountability model presented in this report was developed by the Student Support Services staff of Gavilan College (GC) to help meet public demands for learner success, to increase efficiency, and to promote a proactive mode of delivering student support services. Introductory material traces the development of the model and discusses the…

This Okaloosa-Walton Community College (Florida) Staff and Program Development (SPD) Plan provides a five-year framework to support the enhancement of college personnel and the expansion and improvement of college programs and services. To give direction and support to the activities of SPD, the document details a set of goals: (1) to evaluate…

In response to recommendations in the Illinois Board of Higher Education's Priorities, Quality, and Productivity report of November 1994, the 52 community colleges in the state prepared priority statements detailing specific college objectives for the current fiscal year (FY). This report provides the second update of the colleges' statements,…

Each year since 1994, the 52 community colleges in Illinois prepare priority statements detailing specific college objectives for the current fiscal year (FY). This report provides the third update of the colleges' statements, covering FY 1998. Brief statements, from one to four pages, are provided for the following colleges: Belleville Area…

This article reviews the basic principles of Total Quality Management (TQM) and how they can be applied to the administration of community colleges. TQM is a customer (student)-focused, continuous-improvement, quality-oriented way of thinking about all aspects of operating an organization that is shared and practiced by all employees (faculty and…

In January 2001, the chancellor of the Virginia Community College System (VCCS) appointed a Distance Learning Task Force to develop a distance learning strategic plan. This final report details the Task Force's strategic plan in which they developed a distance learning vision, designed a prospective governance model, defined funding assumptions,…

Developed jointly by Oregon's 17 community college presidents and the state Office of Community College Services, this strategic plan is designed to establish a common vision, define strategic directions, and identify implementation strategies for the coordinated delivery of distance learning (DL) services throughout Oregon's community colleges.…

This plan provides information on the efforts of Arizona's Estrella Mountain Community College (EMCC) to evaluate its effectiveness in achieving organizational mission and purpose. The plan contains the following information: (1) a discussion of EMCC's institutional effectiveness efforts to date, indicating that the college's Plan for…

This document explores the policies and practices essential for maintaining a profitable, efficient, and productive continuing education program. A continuing education organizational structure must produce results (sales) and services (delivery), and organizational roles must be clearly defined so that income is linked to expenses. Sales and…

This is the 2001-2006 strategic plan for Germanna Community College (Virginia). The plan is constructed around the accomplishment of 11 goals: (1) creating an environment that emphasizes effective teaching and learning; (2) promoting an attractive and supportive professional environment in order to recruit and retain high quality faculty and…

In November 1995, Sir Sandford Fleming College, in Ontario, Canada, developed a proposal to establish centers of specialization, or clusters of related curricula or programs that are unique in a region, and to suspend or curtail existing programs due to funding shortages. Feedback was requested from the college community, with college-wide staff…

The criteria used for the Malcolm Baldrige National Quality Award can provide community colleges with a strategic tool for college planning, management, assessment, and accreditation. The Criteria focus on two measurable objectives for institutional effectiveness: the delivery of educational value to current and future students through instruction…

This report outlines the Hudson County Community College (HCCC) June 1998 Strategic Plan for Information Technology. After providing a list of planning committee members and an executive summary, the introduction provides background information concerning the creation of the information technology initiative. It also provides the objectives of…