This guide is based on findings of a year-long study undertaken by the Institute of Museum and Library Services (IMLS) to evaluate Institute-sponsored programs for youth aged 9-19 between 1998 and 2003, and discussion with the IMLS Youth Action Committee and practitioners about the kind of information needed for planning and implementing effective…

Describes the Health Information Project, a plan created by the Maryland State Department of Education that allows residents to obtain health information from public libraries. Examples of patron situations involving health questions illustrate the plan's main elements: collection development, staff training, networking with community agencies,…

Public libraries are often a vastly underused resource for businesses and business people. This book shows librarians how to aggressively pursue businesses until they turn naturally to libraries for their information needs. The book provides a step-by-step process which teaches librarians how to identify the information needs of businesses,…