The Illinois Department of Children and Family Services (DCFS) contracted with three child welfare providers that operate transitional living (TLP) or independent living (ILO) programs (or both) to implement LifeSet, an intensive case management program developed by Youth Villages, for youth in care who are 17.5 to 21 years old. LifeSet helps…

In this article, M. Rebecca Kilburn and Jill S. Cannon report on First Born, a targeted universal home visiting program operating in over half of New Mexico counties. Created in a small town in response to a lack of support for pregnant women and new parents, First Born adapts features of other home visiting programs, responding to conditions…

The Behavioral Interventions to Advance Self-Sufficiency (BIAS) project is the first major opportunity to use a behavioral economics lens to look at programs that serve poor and vulnerable people in the United States. Sponsored by the Office of Planning, Research and Evaluation of the Administration for Children and Families (ACF) within the U.S.…

A therapeutic technique for dealing with a chronic caller to a suicide prevention center was tested. The two objectives to such a technique were to reduce the frequency of calls made by chronic callers to the suicide prevention service, and to persuade callers to be more specific when discussing their problem. To accomplish these objectives, a…

Cell-phone ready educational videos, translated into local languages, are a recent phenomenon in developing nations. One of the reasons for the emergence of this approach is due to the scarcity of other forms of educational materials with appropriate content for low literate learners. Additionally, the World Wide Web (WWW) has very little to offer…

The project described in this final report was designed to test and evaluate the impact of two-way cable television (CTV) on the delivery of public services to senior citizens in Reading, Pennsylvania. The experimental design, evaluative framework, and costs of establishing the system are presented, as well as the results of a before-and-after…

The findings of an experiment designed to test and evaluate the impact of two-way cable television (CTV), located in three neighborhood communication centers in Reading, Pennsylvania, on the delivery of public services to senior citizens, indicated that CTV can effectively serve the information needs and preferences of all urban citizens as well…

The New York University-Reading Consortium proposed to evaluate the use of interactive cable television for the delivery of public services to the the elderly residents of Reading, Pennsylvania. The project represented the collaborative efforts of New York University, the City of reading, the Berks TV Cable Company, the Berks County Senior…

During Phase I of a conference for personnel of small and medium sized public libraries, participants were expected to acquire skills in: (1) design and execution of community analysis; (2) evaluation of library resources and services; and (3) development and implementation of programs to satisfy community needs. In Phase II, participants were…

This paper is the result of a voluntary service-learning component in a qualitative research methods course. For this course, the service-learning project was the evaluation of the benefits to volunteers who work a crisis hotline for a local crisis intervention center. The service-learning course model used in this paper most closely resembles the…

The Institute of Museum and Library Services is the primary source of federal support for the nation's museums. Museums for America (MFA) is the largest IMLS grant program for museums; it supports institutions by investing in high-priority, high-value activities that are clearly linked to the institution's strategic plan and enhance its value to…

The authors report the results of an evaluation of services provided by 54 Illinois domestic violence agencies. In collaboration with the University of Illinois at Chicago evaluation team, domestic violence advocates identified services to be evaluated, specified desired outcomes of those services, and participated in developing measures of those…

Results of a five-city pilot project on information and referral (I&R) services--the nature of I&R, the public library's role, evaluation of the three-year program, the project's implications, and the future of I&R. (LS)

This guide offers an overview of important areas in operating a disability-related information and referral center (I&R) and contains many design and management suggestions. The guide is written for individuals operating or designing a "grassroots" information and referral center with only a few employees but a fair number of…

This report describes the information and referral services project in a 3-county rural area that was developed in the county public library systems to meet the educational, cultural, and recreational needs of their communities. Sections of the report cover recognition of need, the area served, funding, the project itself (objectives, staff,…