A study is presented of two methods of resolving personal and family disputes by police in low income housing projects and by precinct crisis intervention units. In addition to the analysis of the variables that make for disputes in which police are called upon to intervene, the study addressed itself to an examination of general police…

Described in this report is a project undertaken to examine the interaction between those who work in responsive-service systems, such as fire departments, the police, and the public utilities, and the urban citizens they serve. An overview of two issues is given: the significance of human interaction in response-service delivery during urban…