The field of library and information science (LIS) continues to struggle with the issue of diversity and inclusion. As we are perpetually working to increase racial and gender diversity in the profession, the definition of diversity continues to broaden to include socioeconomic status, education, language, literacy, age, sexual orientation,…

Introduction: Our paper describes three examples of how public libraries in at-risk-neighbourhoods have worked with social innovations in order to develop and strengthen their services for minority groups. The libraries were chosen because they are frontrunners in the field of cultural diversity and social inclusion in Denmark. Method: The…

Considers the implications of community connections by examining a coalition developed by the Pekin Public Library (Illinois): the Pekin Intergenerational Network (PIN). Highlights include recognizing the need for coalitions; developing a team; and evaluating the coalition's progress. (AEF)

Addresses how the resources of public libraries and youth-serving organizations can work together to support young people and expand their opportunities. Summarizes ways librarians are developing effective strategies to engage youth who formerly felt alienated from public libraries and describes ways public libraries are connecting with community…

This first of three consecutive articles examines trends for the future that emphasize libraries expanding their role in the community and individuals becoming more involved. Discusses the library as the community center for civic renewal, library as navigator, and library as coalition builder. Presents comments from librarians on reasons for and…

To meet the challenges of societal change, technological development, and economic retrenchment, libraries must develop problem-solving strategies such as marketing which can help libraries serve their clients more effectively. Marketing components are presented in the context of a customer orientation. (AEF)