This paper describes the challenges and benefits of an action-research project with a Nashville-based nonprofit human service organization. In our view, outmoded human service organizations are in serious need of innovation to promote psychological and physical wellness, prevention of social problems, empowerment, and social justice. This project…

Findings are presented from a site visit to a Raleigh, North Carolina, program that provides in-home support to children and adults with severe disabilities and their families. The program, the Wake County Community Alternatives Program for Persons with Mental Retardation/Developmental Disabilities, is administered by the North Carolina Department…

Case management as implemented in programs for the elderly, has focused on interactions between the client and case manager in the areas of assessment, care planning, service plan implementation, and follow-up. Variation in these case management tasks suggests that no single model can be implemented in all local delivery systems. This emphasis on…

This guide to the use of PAK materials is the first of the five-part Comprehensive Community-Based Services for Offenders Information PAK that provides guidelines for developing a system to improve ex-offender service delivery. (Parts 2 and 3, which also contain printed information, are available separately.) The first section discusses the need…

The material contained in this curriculum guide is designed to help students, counselors, and teachers cover the career options available in the public services field. It is based on the premise that career choice in public service should be done with an accurate understanding of the field based on careful study and sustained effort over a period…

This manual collects experiences of successful linkage programs to demonstrate the promise of linkage and to show its limits and risks. It is intended to help communities assess the capacity of linkage to meet their needs and evaluate the considerable commitment this strategy requires. (In linkage programs, developers who receive community…

This paper describing a system for delivering comprehensive services to offenders is the third of the five-part Comprehensive Community-Based Services for Offenders Information PAK that provides guidelines for developing a system to improve exoffender service delivery. (Parts 1 and 2, which also contain printed information, are available…