This paper provides an overview of telephone survey research by colleges and universities and reports on comparisons between mail survey respondents and non-respondents who were later contacted by telephone. After an introduction, the paper discusses the various steps of a telephone survey project. These include: (1) identifying the population to…

Describes a study of community perceptions conducted at Johnson County Community College (Kansas) utilizing telephone interviews of service area adults. Reports that the overall evaluation of the college was positive, although the majority of respondents were not aware of several of the major functions of the college. (MAB)

In spring 1992, a community survey was conducted by Johnson County Community College (JCCC) in Overland Park, Kansas, to assess residents' opinions and perceptions about the college. A stratified random sample of 800 Johnson County adults was contacted by telephone, of whom 524 provided completed interviews for a 79% response rate. A total of 137…

Every 5 years, Johnson County Community College (JCCC), in Overland Park, Kansas, conducts a study of community perceptions to measure the level of community satisfaction with the overall mission of the college. Specifically, the studies seek to measure constituents' awareness of JCCC's role, their support of the college's activities to fulfill…