Survey of 547 public library reference librarians compared to a similar study of teachers indicates that: 35% of librarians experienced burnout; burnout was high where role ambiguity and role conflict were present; role variable use in predicting burnout was statistically significant; comparison with teachers showed similarities and differences.…

A study examined the phenomenon of burnout in social service agencies, approaching burnout as a symptom of organizational communication patterns rather than a characteristic inherent in or developed within a particular individual. Sixteen working teams (defined as three or more people in a person-oriented service, who are perceived as a team by…