This AACRAO "60 Second Survey" asked respondents to identify the size, composition, name and level of decentralization for the Office of the Registrar. There were 1,389 unique institutional responses that represented 21 countries, commonwealths or territories, all 50 states plus the District of Columbia, Puerto Rico, Guam and 9 Canadian…

Purpose: This paper aims to present an in-depth case study with student perceptions of service quality, discussing the relevance of these perceptions for the important issue of quality improvement in higher education. Design/methodology/approach: The paper presents institutional research carried out in a multi-campus system in Spain made up of…

The study habits of adult college students over age 25 were compared to a group of younger students at the University of Wisconsin, Green Bay. The younger students were matched with the older groups on four characteristics: sex, major field of study, semester credit load, and class standing. All 56 participants were undergraduate students…

A comparison of telephone and mail surveys of accepted applicants who chose not to attend Virginia Polytechnic Institute and State University was undertaken. The telephone method was used to interview the undergraduate applicants' parents, while the mail survey was sent to graduate school applicants. The telephone survey concerned 161 in-state…

This paper explores the nature and extent of outsourcing by higher education institutions, benefits and challenges associated with outsourcing, and the implications of outsourcing for effective management. The principal investigator conducted a national study of outsourcing by four-year colleges and universities at two points in time, 1998-99 and…

This report presents the findings of a study done by a college-wide task force at the College of DuPage (Illinois) on academic calendar formats in an effort to determine whether to retain the quarter system or convert to another calendar. A brief introduction gives the background to the issue at DuPage. A section on procedures explains that the…

Attitudes about the University of Minnesota and characteristics of 384 students who applied to transfer to the College of Liberal Arts (CLA) were studied. It was found that 285 of the respondents enrolled in CLA for fall 1982, and 57 did not. When asked their reasons for enrolling or not enrolling, respondents most often cited the availability of…

Reasons that students enter or leave the University of Montana (UM) were studied in fall 1983. Consideration was given to first-term freshmen of traditional age, slightly older students (under age 25), transfer students, dropouts, and students who persisted at the university for 1 academic year. In study phase 1, attention was directed to…

Attitudes of the faculty/staff and students toward the Educational Media Center and its personnel at the College of Education at Mississippi State University were investigated in 1985. Faculty and student attitudes were compared, along with the attitudes of frequent and less frequent users. A total of 162 responses to the Educational Media Center…

Views of students and teachers regarding the characteristics of the "better" teacher were assessed, based on results from a parallel-perceptions survey conducted with students in three diverse institutions. Approximately 838 students enrolled in the 1970s at Harcum Junior College, Illinois State University, and Denison University…

In order to assist college and university officials evaluating their institution's financial condition, a simplified workbook approach is presented. The approach encourages administrators to systematically examine the financial condition of their colleges with a tested and specified set of data-gathering and computational steps. The workbook…

A random sample of 542 1979 University of Maryland College Park (UMCP) bachelor's degree recipients was surveyed six months after graduation to determine: (1) general characteristics on educational status, employment status, degree of satisfaction with educational experience and career planning, use of career planning resources, and current career…

The career and educational experiences of the baccalaureate degree recipients of the University of California at Irvine (UCI) during the first decade of its existence, 1965-74, were studied. A response from 2,479 alumni, or 51 percent, provided information concerning: (1) educational attainment; (2) initial employment after graduation; and (3)…

The activities of the faculty at James Madison University during the fall term of the academic year 1978-79 are described. Full-time instructional faculty, part-time faculty involved in resident instruction, administrators and classified employees who taught at least one course, and graduate teaching assistants were surveyed. Information was…

The attitudes and level of satisfaction with residence hall life of University of Tennessee students were surveyed in 1981. Responses of the 500 students to 17 satisfaction questions were correlated with six demographic variables. When academic classification was analyzed, it was found that freshmen were significantly less satisfied with the…