This article discusses and compares how Chinese and English postgraduate students manage a harmonious relationship with university instructors by managing rapport and doing relational work in their academic request emails. The rapport-management strategies were explored and then further evaluated in relation to the taxonomies of relational work…

While much of the work in language testing is concerned with constructing quality tests in order to measure language knowledge in reliable and valid ways, there has been a significant movement in language testing research that examines tests in the context of their use in education and society. This line of research exits from the notion that…

This paper is based on an analysis of chat transcripts from an English-language telecollaboration project between students at universities in Chile and California. This research found that the richest intercultural interactions involved events that could not have been foreseen: the immigrant rights demonstrations in the USA and the massive student…

In gatekeeping interviews, candidates must rely on narrative strategies to demonstrate their suitability for a position. This includes the ability to project in their accounts "an institutional self." Compares native and nonnative English-speaking candidates and considers how culturally based differences in communicative background affect the…