Reports on comparison of costs of manual versus computer reference service at Deerfield Public Library (Illinois) and Houston Public Library. Costs for online services, equipment, searches per database, salaries, reference books, business reference subscriptions, periodicals, and labor are included. Unknown costs and time involved to answer…

This comparison of online searching cost figures from several of North Suburban Library System's public libraries notes search costs for 1984, average costs for public library computer searches, cost discrepancies, barriers to integration of online searching as a reference tool, searching data, and philosophical decisions. (EJS)

Considers the quality of bibliographic control achieved by the three online databases offering significant coverage of the literature of librarianship: ERIC, LISA, and Library Literature. Focusing on coverage and indexing, the study compares online search results with the tables of contents of 67 journals and reports the results. (27 references)…

Describes a study that compared retrieval obtained by searching hardcopy and online indexes. Measures of comparison were recall and precision, user preferences, and the amount of effort required to complete the search. The findings indicate that neither method offers an overall advantage and suggest that both search modes should be maintained. (12…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…