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Harbour, Jerry L. – Performance and Instruction, 1993
Discussion of performance improvement focuses on work processes. Highlights include a definition of process; types of process steps, including operational and nonoperational; desired process characteristics, including high reliability and low variability; a comparison of two different processes; and suggestions for process improvement, including…
Descriptors: Comparative Analysis, Flow Charts, Job Analysis, Performance Factors
Wile, David – Performance and Instruction, 1996
Identifies human performance (HP) models of five prominent human performance technology authors; contrasts the models with each other; combines elements into a new model; and discusses how the model can be used to help assess performance problems and explain HP to clients at three different levels. (LRW)
Descriptors: Comparative Analysis, Evaluation Methods, Models, Performance Factors
Schaffer, Eric M. – Performance and Instruction, 1982
A comparison of the performance of 10 employees using the current version of a Corporate Time Reporting Instruction and a revision prepared using Information Mapping (IM) indicates that subjects committed 54 percent fewer errors when using the IM version. Samples of both versions and evaluation forms used are included. (MER)
Descriptors: Comparative Analysis, Design Preferences, Evaluation Methods, Job Performance
Rossett, Allison – Performance and Instruction, 1992
Examines similarities between performance technology and instructional technology, including a systems approach, reliance upon analysis, theoretical antecedents, causes of performance problems, and anticipating obstacles to the introduction of innovation. Goals, target, activities, deliverables, domain, vision, and futures are compared; and the…
Descriptors: Comparative Analysis, Educational Technology, Futures (of Society), Innovation