One of the many impacts of the COVID-19 pandemic has been the increasing prevalence and accessibility of online education. This trend has also introduced challenges for students, instructors, and institutions. This study examines factors affecting online course satisfaction, focusing on individual, instructor, and institutional level…

Research has documented lower retention rates in online versus face-to-face courses. However, little research has focused on the impact of course-level characteristics (e.g. elective versus distributional versus major requirements; difficulty level; STEM status) on online course outcomes. Yet, focusing interventions at the course level versus the…

Literature shows that attendance is an important bidirectional link in engaging students in learning. However, metacognitive awareness eludes many first-year students--particularly the disadvantaged, including those with low admission scores, English as a second language or coming from low socio-economic status (SES), migrant, or first-in-family…