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Direct linkRupprecht, Maria; Strasser, Josef; Gruber, Hans; Harteis, Christian – Vocations and Learning, 2010
Team leaders are expected to adequately analyse team conflicts. Both content and analytical depth of cognitive processes determine team leaders' performance and are assumed to differ with level of expertise. A study is reported in which team leaders at four different levels of expertise (novices, semi-experts, experts, mediators) were compared in…
Descriptors: Teamwork, Leadership Responsibility, Conflict Resolution, Group Dynamics
