Arguments regarding the high prevalence of interpersonal collectivism in Japan typically hinge on the assumption that Japanese communication networks are more enduring, frequently contacted, and dominated by kin and work ties than networks in Western countries. However, this assumption has not been examined using nationally representative data.…

This article reports on the investigation of collaborative learning processes in an online course that examined students' communication during whole-group discussions and small-group activities. Content analysis and social network analysis methods were employed to code and categorize text messages to uncover students' communication behaviour. The…

Knowing is an enacted, communicated process that is difficult to observe, let alone manage, in organizations. Communities of practice (CoPs) offer a productive solution for improving knowledge and knowledge management, but the communicative processes that enact CoPs have not been explored, leaving CoPs as an organizational black box. This research…

Investigates whether differing conceptualizations of voice mail (VM) exist among different types of VM users. Analyzes semantic networks of comments by people who use VM as a traditional telephone genre or as a new, messaging genre. Finds considerable similarities among four types of users, but also differentiates somewhat between high senders and…