This document contains three papers from a symposium on leadership and executive development. "Leading and Managing in a Service Organization: An Examination of Line vs. Staff Effectiveness" (Allan H. Church, Janine Waclawski) presents an analysis of differences in managerial strengths and weaknesses between 45 line managers and 52 human resources…

To determine if individuals other than first-line supervisors could be used as expert judges in making estimates of job performance worth when conducting a utility analysis, this study compared the estimates of experienced job incumbents with those of supervisors. The job class investigated was that of eligibility technician, who performs varied…

A study assessed the applicability of the American Institutes for Research (AIR) procedures' Performance-Against-Standard form for use in personnel evaluation by the Ohio Cooperative Extension Service. The study also compared relevant test construction approaches identified in the literature to those used in the AIR study in attempting to confirm…

This document reports on the content model of the Occupational Information Network (O*NET), which is intended to replace the "Dictionary of Occupational Titles." The following chapters are included: "Introduction" (Michael D. Mumford and Norman G. Peterson); "Content Model" (Michael D. Mumford and Norman G. Peterson);…