This paper discusses Web site usability issues. Specifically, it assumes that the usability of a Web site depends more on the perception of the user than on the objectively assessable usability criteria of the Web site. Two pilot studies, based on theoretical notions of uses and gratifications theory and similar theories, are presented. In the…

Peer oral protocols and group oral protocols were assessed for their use in improving certain analytic skills of undergraduate college students at a liberal arts college in Alabama. In association with the study, the theoretical and experimental literature on the use of peer and group educational interventions is outlined briefly. Subjects were…