Reports on a comparative investigation of WAIS, a networking and finding aid used on the Internet, and a Boolean-based retrieval system. The terms and limitations of the study are described, and the comparative recall and precision rates are given. The problems and potential of WAIS and other highly interactive search systems are presented.…

Provides an overview of robots that retrieve World Wide Web documents and index data and then store it in a database. Nine robot-generated databases are described, including record content, services, search features, and sample search results; and sidebars discuss the controversy about Web robots and other resource discovery tools. (LRW)

Discusses a study in progress that is analyzing retrieval failures in two full-text computer-assisted legal research (CALR) systems, LEXIS and WESTLAW. Computer searching by experts is compared with manual searching by experts, examples are given, and a taxonomy of causes of retrieval failure is discussed. (13 references) (LRW)

Discusses results of a survey of music technical services librarians that investigated retrieval problems with the symbols for sharp and flat in music notation in online catalogs. Comparisons are made with an earlier study of online catalog vendors, and a list of institutions surveyed and the questionnaire used are appended. (LRW)

Reviews the literature on user studies in both online catalogs and bibliographic retrieval systems. User problems with both mechanical and conceptual aspects are reviewed and potential sources of problems due either to individual characteristics or system variables are discussed. Possible solutions and areas that need further research are noted.…

A survey of public library users was conducted regarding retrieval results of unassisted user searches in general periodical indexes. The data were analyzed to evaluate the impact or lack of impact of searching a CD-ROM index with loosely-controlled vocabulary and expanded-search capabilities (i.e., InfoTrac-General Periodicals Index) versus a…