To better understand health information provision in the public library setting, two cooperative library systems that serve primarily rural populations in upstate New York were studied. The central library in one of those systems established a consumer health information center (CHIC) in 1999. In the other system, the central library does not have…

Consumers are becoming more actively involved in making decisions about health care, but librarians have had difficulty providing them with current, authoritative, and readable information. Medical databases provide the best reference to information on most health questions, from the latest breakthroughs to information on treatment methods and…

Many reference librarians still rely on manual searches to access vertical files, ready reference files, and other information stored in card files, drawers, and notebooks scattered around the reference department. Automated access to these materials via microcomputers using database management software may speed up the process. This study focuses…

To compile a list of recommended electronic databases for rural libraries, public library patron questions received by the Arizona State Reference Center were searched on ten databases. The results indicated Books in Print, Magazine Database, ABI/INFORM, Public Affairs Information System (PAIS), and Government Printing Office (GPO) Publications…

Reviews 30 reference sources in all subject areas, except the sciences, that were published in 1992. Appropriateness for public, academic, or other type of library is given in each review. CD-ROM products are included in this annual list for the first time, and the competition between print and CD-ROM reference works is described in a sidebar.…

Reports the results of a study comparing the performance of commercial document suppliers with the performance of traditional interlibrary loan. The discussion covers comparisons of speed, cost, the effect of publication characteristics on speed and cost, and success rates, as well as implications of the findings for interlibrary loan services.…

This is the fourth in a series of reports evaluating the Public Library Statistics (PLS) program, an annual census of public libraries in the United States. The census includes, in addition to a full count of public libraries and their outlets, a variety of statistics about the services provided by and, the financial condition and the staffing…

The rapid expansion of online publications has raised some concerns about the use of online databases in comparison with using traditional print publications. To determine the opinions of end users about using Dialog online databases versus their corresponding print versions, three libraries in Atlanta, Georgia--Atlanta-Fulton Public Library,…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Describes use studies of CD-ROM products in American and western European academic, public, and special libraries. Comparative results of the surveys are reported, including effect of CD-ROMs on library use of online databases, difficulties with different vendors' search techniques, and desired subjects of optical products. (10 references) (LRW)

A survey of public library users was conducted regarding retrieval results of unassisted user searches in general periodical indexes. The data were analyzed to evaluate the impact or lack of impact of searching a CD-ROM index with loosely-controlled vocabulary and expanded-search capabilities (i.e., InfoTrac-General Periodicals Index) versus a…

Discusses and compares the incorporation of technology by larger public libraries in Canada and the United States. Technology mentioned includes online public access catalogs; remote and local online database searching; microcomputers and software for public use; and fax, voice mail, and Telecommunication Devices for the Deaf and Teletype writer…