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| Comparative Analysis | 1 |
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| Abels, Eileen G. | 1 |
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Peer reviewedAbels, Eileen G. – RQ, 1996
Discusses differences between e-mail reference interviews and those conducted using other media; presents a taxonomy of approaches to e-mail interviews; and introduces a model e-mail interview, based on a project at the University of Maryland's College of Library and Information Services. (Author/LRW)
Descriptors: Classification, Comparative Analysis, Electronic Mail, Higher Education
