This study explored the impact of using best practices identified in previous studies in designing age-appropriate websites for middle and high school youth. Utilizing a mixed-method approach, 31 middle and 22 high school youth took part in six focus groups across four states. Participants were introduced to a website specifically designed for…

Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…

Provides methods for the systematic redesign of a library Web site through comparing baseline data changes in use brought about by design changes. Shows how complementary information, based on Web users' log statistics and direct observations of users, can enhance a library Web site. Relates this information to practical Web site decisions that…

This paper compares and discusses the results from two user studies of interactive television (ITV) with a total of 50 subjects. The interfaces of two different ITV information services were studied: one with a place-like interface rich in graphics, animation and audio, and the other a simple interface with text and still images. In the first…

Library patrons evaluated two versions of a bibliographic record displayed on cathode ray tube terminal, one representing Library of Congress (LC) format, the other, one of 15 format variations. Patrons generally preferred side heading label and underlining to LC forms, and upper and lower case letters to lower case only. (EJS)

This research investigates the ways people learn from multimedia and how navigational patterns can be incorporated into the design structure. The paper begins with a discussion of present navigational research and then presents the results from the initial empirical work, including a pilot study of primary and secondary children using multimedia…