This paper was presented at the Australian Federation of Travel Agents Industry Leaders & Educators Engagement Symposium held in Sydney on February 12, 2015. With industry sustainability becoming a strong concern, even within growth sectors, this paper identifies issues to be considered in ensuring that the education and training system can…

A study of business and labor was conducted to define the performance skills expected of those entering the workplace in the 1990s and beyond. Survey respondents were 1,120 business people and 26 labor representatives in Illinois of whom 90 participated in follow-up roundtable discussions. Respondents identified and rank ordered nine basic skills:…

The capabilities expected of technological workers upon entry into employment were examined. Data were collected through a review of the pertinent literature and an in-person, instrument-guided interview survey of a representative sample of representatives of approximately 250 manufacturing enterprises in nine sectors. The literature review…

This document, which is intended to serve as a guide for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for employment as entry-level truck drivers. The document begins with a brief overview of the Illinois perspective on occupational skill standards and credentialing, the…