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Sherman, Deborah C. – 1980
In addition to an 11-page narrative, this final report contains materials from a model college/public service agency collaborative effort to develop an inservice, onsite, volunteer training program for Office of Environmental Affairs employees. These activities are described: task analysis to determine environmental/human service paraprofessional…
Descriptors: Agency Cooperation, Colleges, Communication Skills, Competency Based Education
Leigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…
Descriptors: Business Administration, Business Education, Competence, Competency Based Education