This study uses a quasi-experimental design to explore the role of natural language processing (NLP) and speech recognition technologies in supporting teacher interventions during collaborative STEM activities. The Speech Recognition Keywords Analysis System (SRKAS) was developed to extract keywords from student discussions, enabling real-time…

Over the last decade, psychological interventions, such as the values affirmation intervention, have been shown to alleviate the male-female performance difference when delivered in the classroom, however, attempts to scale the intervention are less successful. This study provides unique evidence on this issue by reporting the observed differences…

Collaborative problem solving in computer-supported environments is of critical importance to the modern workforce. Coworkers or collaborators must be able to co-create and navigate a shared problem space using discourse and non-verbal cues. Analyzing this discourse can give insights into how consensus is reached and can estimate the depth of…

Social identity threat refers to the process through which an individual underperforms in some domain due to their concern with confirming a negative stereotype held about their group. Psychological research has identified this as one contributor to the underperformance and underrepresentation of women, Blacks, and Latinos in STEM fields. Over the…

Complaining is a fundamental human characteristic that has prevailed throughout the ages. We normally complain about something that went wrong. Patient complaints are no exception; they focus on problems that occurred during the episode of care. The Institute of Medicine estimated that each year thousands of patients die due to medical errors. The…