Describes some of the basic concepts and terminology associated with second-generation instructional design (ID2), including knowledge acquisition and analysis, transaction analysis, and transaction authoring. An example is presented to illustrate how ID2 would apply in the development of a computer-based instructional program for learning how to…

Discusses how to design effective user interfaces for computer-based training (CBT) programs. Four types of interfaces are described: presentation, including consistency; conversation, including feedback and flexibility; navigation; and explanation, including online help. A job aid for evaluating CBT interfaces is included. (Contains 13…

Discusses the use of hypermedia for performance improvement interventions in light of traditional approaches to computer-based training (CBT). Problems with CBT are discussed, hypermedia and hypertext are differentiated, links with data files are explained, hardware selection is discussed, and a comparison of hypermedia systems is presented. (LRW)

Examines two key considerations related to the question of whether computer-based training is justified--training objectives, and costs of developing computer-based programs. Questions on training content, skills to be performed by trainees, specific training objectives, development and revision costs, salaries, and cost estimates are presented to…

Discussion of shyness and how it affects performance focuses on a training program that was designed to assist trainers in reducing shyness and in-building interpersonal competence. A questionnaire and other methods to help identify shyness are described, and HyperCard software that organized and presented exercises for treatment is explained. A…

Describes instructional development process applied to the design, production, implementation, and evaluation of a computer simulation designed to provide troubleshooting practice for individuals who maintain and install large digital telephone switches. The major organizational benefits resulting from use of the simulation are discussed. (MBR)

Discussion of the use of technology for training focuses on experiences in Japanese companies. Highlights include computer-based training; telelearning; forces for change in training, including changes in technology, the workforce, and international changes in economic, political, and social conditions; and implications for individuals and systems…

Discusses transitional situations of concurrent computer-based training (CBT) that occur in organizations, and provides instructional designers with adaptable checklists to use when communicating with managers and programmers about the tasks performed and the tools needed in designing and developing CBT. Tables present steps, applications,…

Describes a study of undergraduates that was conducted to define what instructors should be doing while a student is engaged in computer-based training (CBT) and to examine the effect of student-instructor interaction in CBT. Results are reported that indicate that increased interaction produces increased achievement. (11 references) (LRW)

Describes the application of computer based instruction (CBI) to prepare adult learners for new roles as managers in the acquisition of major defense systems. CBI efficiency and effectiveness are considered in terms of their potential to contribute to organizational performance needs and goals. (MER)

Proposes and discusses the implications for the learner-instruction relationship of "future" seminars combining the use of interactive television, teleconferencing, and personal computers, and contrasts each of the new training methods with one of today's traditional formats: classroom lecture, group discussion, and independent study or homework.…

Describes methods used by instructional designers to help subject matter experts (SMEs) create effective courseware, balanced between theory and practical application, that meets organizational objectives. A case study is presented that explains how to develop student performance objectives (SPOs) through needs assessment, the design of job aids,…

Suggests four strategies involving training and education to keep abreast of changing job needs in high technology corporations: (1) the use of instructional design and computer based learning, (2) increases in the volume of technical staff, (3) enhancement of existing technical staff, and (4) improved on-the-job performance. Seventeen references…

Defines and discusses self-training systems and explains strategies for successfully implementing such systems. Highlights include marketing the program; budgeting for the program; preparing the program administrator; preparing the learners, including motivation and resource availability; monitoring progress; and enhancing transfer of training.…

Describes the design of an electronic performance support system (PSS) that was developed to help sales and support personnel access relevant information needed for good job performance. Highlights include expert systems, databases, interactive video discs, formatting information online, information retrieval techniques, HyperCard, computer-based…