Examines the hidden issues caused by the format-shifting effect in distance education. Findings of a study of undergraduate students indicated that learning format shifting is a period of dilemma that occurs during the early period for learners during their first distance class. Overlooking the issue would result in problems that could affect…

This study was designed to identify the factors that influence students to print online course information, to ascertain whether these printing activities are related to a reduction in various barriers, and to determine if these activities influence students' satisfaction with learning. Implications for the design and development of Web-based…

Presents results of a systematic effort to collect student feedback on a Web-based distance education course offered by a major university. Findings show some students experienced what Hara and Kling (2000) call distance education student "distress" and, while they found the course to be a satisfactory educational experience overall, students were…