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Thomas G. Farnsworth; Rachel H. Thompson – Journal of Applied Behavior Analysis, 2024
Email etiquette is an important skill, especially in professional settings. Research demonstrates that undergraduate students follow email rules when given written instructions plus an example. The purpose of the present study was to evaluate the effects of computer-based email instruction on undergraduate students' email etiquette and to assess…
Descriptors: Undergraduate Students, Communication Skills, Computer Mediated Communication, Electronic Mail