Discusses three evolving paradigms for supporting learning and work performance: instructional design, performance support, and network systems. Describes an overall trend toward greater flexibility and empowerment, and shows how each paradigm reflects the technologies available at the time of its initial development. (AEF)

Examines the changing role of reference and bibliographic instruction librarians in undergraduate education. Topics include teaching students how to find information; faculty resistance to library instruction; students' ability to evaluate information sources, including information on the Internet; and computer-based instruction. (LRW)