This report focuses on the activities and findings of the fourth phase of research carried out at Carnegie-Mellon University (CMU) on the development of user documentation for computer-aided design (CAD) systems. The first of four major sections provides an overview of recent research, issues involved in the research, and implications of the…

Objective cost estimates for planning and operating systems should be made after an assessment of administrative factors (school environment) and instructional factors (learning objectives, type of presentation). Specification of appropriate sensory stimuli and the design of alternative systems also precede cost estimations for production,…