This article describes two studies conducted to compare assembly performance and learning rate between computer based training and traditional training of skilled assembly operators. The studies were performed with pre-series production parts from a car cockpit and they were integrated as part of the overall training activities during a new…

Describes Soft Know-How, a new training and electronic performance support system (EPSS) that helps employees in the design, training, and updating of their work methods for continuous quality improvement. A comparison between desktop publishing and Soft Know-How methods in editing a job assistance document is discussed. (LRW)

Offers a definition of electronic performance support systems (EPSS) which is evolving to a systems approach. Highlights include strategic issues, including improved quality, retention of corporate knowledge, and responsiveness to business change; and cost factors, including increased productivity, reduced training costs, and development costs.…

Discusses CD-i (Compact Disk-Interactive) and its possible uses for training. Topics addressed include examples of companies now using CD-i for training; advantages of CD-i and computer-based training; standards for CD-i; repurposing video and videodisks to CD-i; use in industrial settings and for federally mandated training; and marketing. (LRW)

Discusses the use of hypermedia in electronic information systems that support maintenance operations in large-scale industrial plants. Findings show that after establishing an information system, the same resource base can be used to train personnel how to use the computer system and how to perform operational and maintenance tasks. (Author/JMV)

Describes the use of DVI (Digital Video Interactive) multimedia training systems at Bethlehem Steel. Benefits of multimedia-based training, employee acceptance, advantages of DVI technology, and a recent project using this technology are discussed. A list of seven suggested readings is included. (MES)

Discusses the evolution of multimedia technology and gives examples of the use of multimedia for business training, desktop publishing, and possible home market use. Equipment needs are described; data compression techniques are explained; the use of CD-ROM is discussed; and interactive multimedia possibilities are considered. (LRW)

Describes the Corporate Educational NETwork developed at IBM that uses interactive television for training. Reasons for a new training method are discussed, including lowering costs; technical details are explained, including the use of a communications satellite; course offerings are described; and results of evaluations are discussed. (LRW)

This study investigated the level of use of videodisks and interactive video for industrial training purposes in northeastern Ohio. The study involved a mail survey which went out to 50 industry trainers in northeastern Ohio to determine their use of videodisks and interactive video; the study yielded a 42% response rate. Conclusions drawn from…

Examines expert system shells and the role a microcomputer-based expert system can play as an intelligent job aid. Characteristics of traditional and automated job aids techniques are described, and the role of instructional designers in developing expert systems within organizations is discussed. (Author/LRW)

Discussion of the use of technology for training focuses on experiences in Japanese companies. Highlights include computer-based training; telelearning; forces for change in training, including changes in technology, the workforce, and international changes in economic, political, and social conditions; and implications for individuals and systems…

Discusses Web-based training for corporations and offers guidelines to help determine whether an organization is ready for this use of technology. Considers the organizational culture, size, characteristics of learners, content complexity, technical infrastructure, just-in-time or anytime training needs, and support available. (LRW)

Describes efforts by the Motorola Training and Education Center (MTEC) to develop and implement a model for applying the concepts of quality/continuous improvement to the design of courseware. MTEC's role as change agent is discussed; the use of an instructional systems design model is explained; and problems are identified. (LRW)

Computer-based training is increasingly favored by food companies for training workers due to convenience, self-pacing ability, and ease of use. The objectives of this study were to determine if personal hygiene training, offered through a computer-based method, is as effective as a face-to-face method in knowledge acquisition and improved…

Describes a multimedia training program developed for Union Pacific to help improve management-worker relations and to improve service reliability by improving morale and motivating employees for training. Courses are described; multimedia interactivity is explained, including decision making and problem solving; and future plans are reviewed.…