A classification scheme for multimedia interaction is described based on the degree of control and type of cognitive engagement experienced by learners in prescriptive, democratic, and cybernetic independent learning environments. Reactive, proactive, and mutual levels of interaction and their associated functions and transactions are discussed.…

Computer assisted instruction (CAI) can achieve its potential as a tool for individualizing instruction only if the flexible logic and memory capabilities of computers are utilized. An instructional program must be written in such a way that it can handle at least three variables: (a) who is being taught; (b) what is critical; and (c) how the…

This document reports the results of an examination of the external and internal environments of the Internal Revenue Service (IRS) and the most promising technological tools and methods to create the training system capabilities the IRS will need in the future. Following an executive summary, chapter 1 describes how the document was developed.…