Discusses the use of hypermedia for performance improvement interventions in light of traditional approaches to computer-based training (CBT). Problems with CBT are discussed, hypermedia and hypertext are differentiated, links with data files are explained, hardware selection is discussed, and a comparison of hypermedia systems is presented. (LRW)

Examines expert system shells and the role a microcomputer-based expert system can play as an intelligent job aid. Characteristics of traditional and automated job aids techniques are described, and the role of instructional designers in developing expert systems within organizations is discussed. (Author/LRW)

Suggests four strategies involving training and education to keep abreast of changing job needs in high technology corporations: (1) the use of instructional design and computer based learning, (2) increases in the volume of technical staff, (3) enhancement of existing technical staff, and (4) improved on-the-job performance. Seventeen references…

Explains human interactive analysis as an architecture for using computer interactive technologies in the analysis of complex work environments. A project at the Naval Training Systems Center that used video-audio data to develop a multimedia database is described; the analysis and management of data are discussed; and decision processes are…

Dynamic Online Performance Support Systems (DOPSS) are a new class of intervention that can meet the needs of a quickly changing work force in an information age environment. These systems are customized for the target population, with unique meta tags, unique function sets, and dynamic growth for and by users in use. These unique tag sets allow…